# Answering Call - no incoming call showing on screen

**URL:** <https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405>\
**Category:** General topics\
**Created:** [December 1, 2025, 5:49pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405 "2025-12-01T17:49:50Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![B7687B](https://community.braxtech.net/letter_avatar_proxy/v4/letter/b/f14d63/32.png) [@B7687B](https://community.braxtech.net/u/B7687B)\
**Post date:** [December 1, 2025, 5:49pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/1 "2025-12-01T17:49:50Z")

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How to answer a call when I am using the phone? The screen doesn’t show an incoming call while it is ringing..

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**Author:** ![Igor\_Shotsky](https://community.braxtech.net/user_avatar/community.braxtech.net/igor_shotsky/32/999_2.png) [@Igor\_Shotsky](https://community.braxtech.net/u/Igor_Shotsky)\
**Post date:** [December 1, 2025, 8:09pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/2 "2025-12-01T20:09:53Z")

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Try Settings → Apps → Phone. Scroll down to “Advanced” and make sure “Display over other apps” option is turned on.

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**Author:** ![B7687B](https://community.braxtech.net/letter_avatar_proxy/v4/letter/b/f14d63/32.png) [@B7687B](https://community.braxtech.net/u/B7687B)\
**Post date:** [December 1, 2025, 8:29pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/3 "2025-12-01T20:29:45Z")

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Thank you. It was already allowed.. what else could be wrong with it?

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**Author:** ![Igor\_Shotsky](https://community.braxtech.net/user_avatar/community.braxtech.net/igor_shotsky/32/999_2.png) [@Igor\_Shotsky](https://community.braxtech.net/u/Igor_Shotsky)\
**Post date:** [December 1, 2025, 9:47pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/4 "2025-12-01T21:47:49Z")

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No idea. Sorry. Maybe someone else has ideas.

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**Author:** ![Mycenius](https://community.braxtech.net/user_avatar/community.braxtech.net/mycenius/32/181_2.png) [@Mycenius](https://community.braxtech.net/u/Mycenius)\
**Post date:** [December 2, 2025, 12:06am UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/5 "2025-12-02T00:06:40Z")

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Have you done a reboot?

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<div class="post-metadata">

**Author:** ![B7687B](https://community.braxtech.net/letter_avatar_proxy/v4/letter/b/f14d63/32.png) [@B7687B](https://community.braxtech.net/u/B7687B)\
**Post date:** [December 2, 2025, 12:45am UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/6 "2025-12-02T00:45:01Z")

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My setting hasn’t changed but yes I rebooted the phone many times before … thank you

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**Author:** ![Mycenius](https://community.braxtech.net/user_avatar/community.braxtech.net/mycenius/32/181_2.png) [@Mycenius](https://community.braxtech.net/u/Mycenius)\
**Post date:** [December 2, 2025, 11:02pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/7 "2025-12-02T23:02:36Z")

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Out of curiosity which phone app are you using?

It will almost certainly be a setting somewhere causing the issue I think.

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**Author:** ![Robcwm](https://community.braxtech.net/letter_avatar_proxy/v4/letter/r/dbc845/32.png) [@Robcwm](https://community.braxtech.net/u/Robcwm)\
**Post date:** [December 3, 2025, 1:35am UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/8 "2025-12-03T01:35:35Z")

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I have exactly same issue, sometimes a quick swipe down reveals the call answer button, other times i am just locked out of access to answer. Very annoying resulting in my ringing back, which often useless as call centres reject incomings

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**Author:** ![Igor\_Shotsky](https://community.braxtech.net/user_avatar/community.braxtech.net/igor_shotsky/32/999_2.png) [@Igor\_Shotsky](https://community.braxtech.net/u/Igor_Shotsky)\
**Post date:** [December 3, 2025, 1:39am UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/9 "2025-12-03T01:39:21Z")

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Have you tried the Fossify Phone app on F-Droid?

It might work better.

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<div class="post-metadata">

**Author:** ![B7687B](https://community.braxtech.net/letter_avatar_proxy/v4/letter/b/f14d63/32.png) [@B7687B](https://community.braxtech.net/u/B7687B)\
**Post date:** [December 3, 2025, 3:47am UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/10 "2025-12-03T03:47:59Z")

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Hi! I just downloaded the app. I like it but still not showing an incoming call unless my phone is off.

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**Author:** ![B7687B](https://community.braxtech.net/letter_avatar_proxy/v4/letter/b/f14d63/32.png) [@B7687B](https://community.braxtech.net/u/B7687B)\
**Post date:** [December 3, 2025, 3:49am UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/11 "2025-12-03T03:49:25Z")

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who is your phone carrier? I wonder why not everyone has this issue..

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<div class="post-metadata">

**Author:** ![B7687B](https://community.braxtech.net/letter_avatar_proxy/v4/letter/b/f14d63/32.png) [@B7687B](https://community.braxtech.net/u/B7687B)\
**Post date:** [December 3, 2025, 3:49am UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/12 "2025-12-03T03:49:55Z")

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The default one.. “phone”

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<div class="post-metadata">

**Author:** ![B7687B](https://community.braxtech.net/letter_avatar_proxy/v4/letter/b/f14d63/32.png) [@B7687B](https://community.braxtech.net/u/B7687B)\
**Post date:** [December 3, 2025, 3:56am UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/13 "2025-12-03T03:56:22Z")

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This is an existing issue ever since the phone was delivered…so yes..

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<div class="post-metadata">

**Author:** ![Igor\_Shotsky](https://community.braxtech.net/user_avatar/community.braxtech.net/igor_shotsky/32/999_2.png) [@Igor\_Shotsky](https://community.braxtech.net/u/Igor_Shotsky)\
**Post date:** [December 3, 2025, 3:57pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/14 "2025-12-03T15:57:33Z")

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Mine is T-Mobile. I did have that issue with phone apps until I made sure they were allowed to open over other apps, but that’s not working for you.

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<div class="post-metadata">

**Author:** ![B7687B](https://community.braxtech.net/letter_avatar_proxy/v4/letter/b/f14d63/32.png) [@B7687B](https://community.braxtech.net/u/B7687B)\
**Post date:** [December 3, 2025, 4:55pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/15 "2025-12-03T16:55:05Z")

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What about voice mail? How to install visual voice mail so I dont have to call voice mail to find out who and why people called? I dont get voice mail alert…

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<div class="post-metadata">

**Author:** ![Igor\_Shotsky](https://community.braxtech.net/user_avatar/community.braxtech.net/igor_shotsky/32/999_2.png) [@Igor\_Shotsky](https://community.braxtech.net/u/Igor_Shotsky)\
**Post date:** [December 3, 2025, 9:00pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/16 "2025-12-03T21:00:12Z")

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Well, I don’t use my cell number for actual daily communications. I use a VOIP line from Brax over the carrier data when roaming, so I don’t have any real experience with that aspect.

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<div class="post-metadata">

**Author:** ![Mycenius](https://community.braxtech.net/user_avatar/community.braxtech.net/mycenius/32/181_2.png) [@Mycenius](https://community.braxtech.net/u/Mycenius)\
**Post date:** [December 4, 2025, 11:12pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/17 "2025-12-04T23:12:56Z")

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> [@B7687B](#):
>
> ! I just downloaded the app. I like it but still not showing an incoming call unless my phone is off.

Have you checked you allowed this app to open over other apps?

Fossify Phone works perfectly on my BraX3, so pretty sure it’ll be a setting…

> [@B7687B](#):
>
> What about voice mail? How to install visual voice mail

Don’t believe it supports it, this _isn’t_ an iPhone after all… Also remember your Telco / Carrier has to support it, and your Phone App, and I believe the Phone itself (OS or Hardware or maybe both). So anyone of those not supporting it means you wont have it.

I also think it requires the telco to have deeper hooks into your device…  
🤔

Here in NZ our Telco’s only started supporting it last 2 years, I had it on my iPhone but nothing on my BraX3 with same Telco - I briefly used the default Phone app, but quickly switched to Fossify Phone as much better and more synergies with Fossify Contacts app. But it is a deliberately simple app… Anyway no sign of it in either…

I just use SMS notifications.

I coukd be completely srong, BUT I doubt you’ll find any privacy focussed FOSS apps that will support that visual voicemail. Read this about what notifications allow the app provider to do (and that connected voicemail is the same thing):

> [@Notifications and Privacy](https://community.braxtech.net/t/notifications-and-privacy/2409):
>
> Hey Guys. Below is a post I created to give some information to our members regarding using notifications with your apps and how it could affect your privacy. Notifications can be used to track you. Not all do, but I believe the majority do. It’s a surprisingly pervasive form of tracking. What do I mean by pervasive? Tracking that’s widespread, difficult to detect, and builds a remarkably detailed profile of you. How Notifications Enable Tracking: Notification Tokens: When you install an app…

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<div class="post-metadata">

**Author:** ![B7687B](https://community.braxtech.net/letter_avatar_proxy/v4/letter/b/f14d63/32.png) [@B7687B](https://community.braxtech.net/u/B7687B)\
**Post date:** [December 5, 2025, 6:12pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/18 "2025-12-05T18:12:51Z")

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How to check voice mail in this app? There is no voice mail section in the Fossify phone app?

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**Author:** ![jantinzi](https://community.braxtech.net/letter_avatar_proxy/v4/letter/j/b5ac83/32.png) [@jantinzi](https://community.braxtech.net/u/jantinzi)\
**Post date:** [December 5, 2025, 6:43pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/19 "2025-12-05T18:43:36Z")

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try this:

open phone app  
open key pad  
press and hold the #1  
It should dial up you voice mail.

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**Author:** ![Igor\_Shotsky](https://community.braxtech.net/user_avatar/community.braxtech.net/igor_shotsky/32/999_2.png) [@Igor\_Shotsky](https://community.braxtech.net/u/Igor_Shotsky)\
**Post date:** [December 5, 2025, 7:01pm UTC](https://community.braxtech.net/t/answering-call-no-incoming-call-showing-on-screen/3405/20 "2025-12-05T19:01:27Z")

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That works for me on Mint Mobile and using the default phone app.

Thanks!

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