We have a device on AT&T that is not connecting to the data network. Does anyone have experience dealing with this issue? I know AT&T is on the list of working carriers; but one of our devices is not wokring on it. All other devices are on a different network.
Has anyone else had any problems getting their device on AT&T? Did you have to call it to get it activated?
AT&T is now stating that the Brax3 is inelligible to be activated on the AT&T network. When we put in the SIM card, the phone calls work; but the data network does not. Support is saying it wont work on AT&T. What can be done? Is this rep an idiot?
Turns out we’re both idiots. They had no idea what was going on and insisted the phone wasn’t supported, and also insisted that the Brax2 currently on their network was a Google Pixel
Also, we had the data network switch turned off. So, after their t-shooting and us turning the data network on, it is now working. No idea if that was all us or if their t-shooting did anything beneficial.