Brax3 will soon be blocked by all carriers in Australia

Unfortunately new regulations mean that Brax3 will soon be blocked by all Australian carriers.

Errm, in New Zealand the Emergency Nr is 111. My Brax3 has I presume obtained that automagically from my telco OneNZ (ex-Vodafone) I did not have enter it anywhere, and it is visible in

Settings > Safety and emergency > Emergency sos > Call for help > 111 [tap to change]

I’m assuming that is the number that is called under the “Emergency” button on the lock screen (I haven’t been game to test that for fear or riling the Emergency operators)

But, oh dear, I’ve just checked your list of “impacted devices” and there’s a slew of Galaxy and iPhones that need to “have been purchased in Australia and updated to the latest software.” It sounds like Vodafone-AU is being a bit over-zealous here. The “we haven’t been able to confirm” suggests they want you (or somebody) to actually take the phone in to their testing lab to confirm it does what the regulations want :anguished_face:

Thank you for sharing that.
Currently, the Telstra and Optus compatibility checker show that the BraX3 is fully compatible.

We can’t find an online device checker with Vodafone to verify this.

I’m on AussieBroadband which is Optus in Australia, on my Brax 3 and have not received any such notification.

I’m with Amaysim…definitely no messages or warnings so far…

I’ve called 000 multiple times on my Brax 3 Under Telstra with No issues

Why wouldn’t they want you to test the number! If I needed to call the number, I certainly would, especially if these claims come from one that’s profit driven.

Me too I got that message from my mvno telco (lycamobile) under Vodafone network,

It’s strange that they want you to buy Normy approved products in countries but won’t let you use overseas products like Fairphone or brax3 or degoogle phone from whatever, my guess government is pushing plan obsolescence and forcing us people to go and get brand new Normy spyware phone, pre approved by carrier, it feels kinda like Soviet Union days where you put deposit in for your car but won’t get straight away, you get it in 10 years time, I want them see of they can try or are they bullshiting?

Do we have to do imei flashing for brax3 if that happens or I just change carrier and hope it works on different network

I thought the problem was not whether it can call 000, but whether it has a button on the lock screen that can call 000 from a locked phone. AFAICT the Brax3 complies, but I haven’t tested it, and the notice the OP quoted warns users not to test it Note that all the Galaxy models listed in their “impacted devices” require a minimum of Android 12. It looks like Android 12+ (including Brax3 at A 16) has the function to call 000 from the lock screen.
But it’s more complicated:

https://www.acma.gov.au/ensuring-mobiles-can-reach-000-after-3g-shutdown

@tech-support please note the two PDF documents linked on that page. My reading is they are concerned about the ability of a phone to call the Emergency number from the nearest cell tower even when there is no service from the caller’s SIM provider.

The unfortunate part is the “we have not been able to confirm”. If Vodafone-AU works like One-NZ (ex-Vodafone) then they have a whitelist mostly built from phone vendors specifications. I don’t know how they add minor brand devices like Brax to this whitelist.

@jamezzmayson20070 Your identification as “not fully 4G compatible” echoes my problem with One-NZ when they were shutting down 3G. My Huawei phone was hardware 4G capable, but then-Vodafone did not supply the OTA update to turn on VoLTE (after the Chinese spy scare). Make sure all your settings are correct to allow 4G/VoLTE, including having the 2G blocker turned on. Here in NZ turning off VoLTE and selecting preferred network 5G/NR will get you switched off, because OneNZ is using only 5G data and not yet NR.

@tech-support Is there any possibility of getting someone from Brax to engage directly with a technical representative at Vodafone Australia about this?

I’ve now raised the issue with Kogan Mobile and had several discussions with them. I explained that I’ve successfully made 000 calls with the Brax3, and that both Telstra and Optus currently consider the device compatible with their networks. Unfortunately, Kogan ultimately declined to pursue the matter with Vodafone any further.

It seems the remaining question is whether the Brax3 actually fails one of Vodafone’s technical requirements, or whether Vodafone is simply treating it as an unverified/non-approved device.

Would it be possible for someone at Brax to have a discussion with Vodafone Australia (perhaps someone from the technical/device certification or network team) about the actual specifications and emergency-calling capability of the Brax3?

It would be helpful to establish exactly what requirement Vodafone believes the Brax3 doesn’t meet, rather than simply proceeding to bar the device. If the phone is technically capable of meeting the requirements, perhaps there is also a path for Vodafone to verify or approve it.

The Australian regulations do stipulate that carriers can unbar a device should the compatibility situation change. So surely there must be a process to investigate & validate a device on the carrier side?

Given that the Brax3 is already considered compatible by Telstra and Optus, I’m hoping there might still be a technical avenue to resolve this rather than simply accepting the Vodafone block.

[quote=“senseih, post:10, topic:5094”]

Given that the Brax3 is already considered compatible by Telstra and Optus, I’m hoping there might still be a technical avenue to resolve this rather than simply accepting the Vodafone block.

[/quote]

Is there any particular reason you need Vodafone? I’d rather give my money to a company that isn’t making my life difficult, rather than spending time and effort fighting Vodafone. I get the principle; maybe I’m too old and pick my fights nowadays :joy:

We have reached out officially a couple of weeks ago. We’re yet to receive any answer.

There are no technical gaps on the BraX3, as it supports the corrects bands and the needed tech (VoLTE, emergency, etc.). We’re hoping to receive feedback from them and find out how do we not get blocked on their network.

My concern is that Australia has a relatively small number of mobile network operators, so Vodafone taking the position of blocking the Brax3 represents a significant reduction in the viable network options available to its owners.

More importantly, it could set a concerning precedent. If one carrier blocks the device on the basis of compatibility or approval concerns that remain unexplained, it could influence how other carriers approach the device in the future.

Given Brax’s position that the device meets the relevant technical requirements, I think it’s important that this is properly investigated and that Vodafone clearly identifies the basis for its decision. Otherwise, Brax3 owners could ultimately find themselves with increasingly limited network options without a clear understanding of why.

Fair enough and fair points. I dont disagree, but find myself more and more accepting that the globalist roll out mass surveillance and restrictive living is coming. And having grown up without the internet or mobile phones, I will just disappear and become the grey man. I’ll fight where I can, hence the brax phone. But ultimately I’ll opt out.

My last few years have led to an off grid life, growing food, hunting, off grid power and water, and heat, and friends with similar mindsets. I’ll adapt for as long as I can, and then stop. But I agree with you in principle. But find life too short to try and fix anything other than that which is in my control.

Yeah, Vodafone in both AU and NZ have always both been awful beasts IMO; crappy customer service, price gouging, poor technical support & services, acting arrogantly, etc. The roaming charges on both sides of Tasman used to be horrendous! The sell off of VF in NZ (so it’s now called One NZ) hasn’t changed anything - still behaves like Vodafone.

I had a look, just out of curiosity, and Vodafone AU is purportedly only 27% of the market. With Telstra (42%?) and Optus having larger shares each in AU supposedly (although I saw conflicting numbers over whether VF or Op was #2). So I think from the small number of BraX users perspective it’s probably not as big a risk in the short to medium term as it may appear, if (a) there aren’t large areas that only have exclusively VF towers/coverage (e.g. outback/rural - which I think is Telstra purview), and (b) it doesn’t influence other carriers - and again given VF may be the smallest of the big 3 in AU I’d suspect that’s probably unlikely?

But pricing might change that as VF is the budget carrier in AU right? Whereas in NZ it was probably the middle one for price. And depending on the price difference - but it seemed Optus is rated the best value overall in AU from what I could find online?

By comparison FWIW One NZ (ex-Vodafone NZ) is definitely #2 here in NZ, and has 38% of the market, alongside Spark (the old NZ Telecom) with 41% - so pretty close in size (80% of market between them) and that approach by either of them in NZ could have greater ramifications (as could Telstra doing it in AU would have more of the effect you envision, I suspect). There was some noise late last year or early this year here along similar lines, pretty sure it was Vodafone/One NZ who did it, but has gone away AFAIK…

NZ’s third player 2degrees, is significantly smaller in market share here than VF in AU is if it’s the #3, being only around 20% - but it’s also been the disrupter and innovator in the past, so would be unlikely to arbitrarily block devices - and generally has the best pricing in most cases - although they are perhaps becoming more bedded in as one of the tri-opoly in NZ these days (but still way better than the other two)… So not sure if the big 3 in AU have an equivalent?

Sorry that turned into a bit of a ramble - but I think the point is still valid (but not an immediate concern) - as is @Sparkie’s approach in the post above which I generally subscribe to (or something vaguely similar)…