# Cannot send pics nor videos **URL:** \ **Category:** iodéOS\ **Created:** [October 24, 2025, 5:42pm UTC](https://community.braxtech.net/t/cannot-send-pics-nor-videos/2941 "2025-10-24T17:42:11Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Mycenius](https://community.braxtech.net/user_avatar/community.braxtech.net/mycenius/32/181_2.png) [@Mycenius](https://community.braxtech.net/u/Mycenius)\ **Post date:** [October 24, 2025, 5:54pm UTC](https://community.braxtech.net/t/cannot-send-pics-nor-videos/2941/2 "2025-10-24T17:54:09Z")
Hi @Judah12144k welcome to the forum. There are several existing threads on this so searching is your friend. Are you an ex-iPhone person and if so have you deactivated your number from iMessage and Facetime in iCloud/iOS? See also: > [@SMS works fine, MMS not so much on T-Mobile](https://community.braxtech.net/t/sms-works-fine-mms-not-so-much-on-t-mobile/1446): > > My phone is not able to receive MMS messages as the initial text. After an SMS message is rec’d, MMS works fine. Carrier is T-Mobile. Has anyone else experienced this? Any ideas on how to address this? Roger > [@Sms/mms pictures and vids](https://community.braxtech.net/t/sms-mms-pictures-and-vids/2469): > > just found that I cannot send pictures through the default “Messages” app. I have combed through all the settings and cannot figure out why. Any help would be greatly appreciated. I have also looked at other posts that are similar to no avail. > [@SMS not working](https://community.braxtech.net/t/sms-not-working/2322): > > SMS not working. Mint mobile. I activated (on a friend’s phone) and I received a text message from a friend right after that. Since then it has not worked to send or receive SMS. I finally broke down and called Mint Mobile.After talking to the AI Assistant and having me reset all settings and network settings, reset the APN and checking everything else I spoke to an actual person. They told me that my usage was restricted because the manufacturer locked the phone. They tried to call Brax but the… > [@Cant make calls over wifi I can receive calls and can send/recive sms](https://community.braxtech.net/t/cant-make-calls-over-wifi-i-can-receive-calls-and-can-send-recive-sms/2394): > > Hi can anyone help me get this sorted ? I can receive calls and can send/receive sms over wifi but I can’t Cant make calls over wifi. Wifi calling is on, is there anything I’ve missed > [@Discouraged. Can't send or receive photos, get error code 2-update](https://community.braxtech.net/t/discouraged-cant-send-or-receive-photos-get-error-code-2-update/2266): > > 9/6/2025 I tried again to share the same contact from my iphone to the B3 and get “error: unable to download MMS” I’m getting discouraged here. I can’t do basic things on this phone. I can’t connect to wifi, I understand it’s being worked I can’t “share” individual contacts from my old iPhone to the Brax3 and now I can’t send or receive pictures or videos Can anyone address the last 2 issues? Is there a user guide somewhere that shows how to configure the phone for the various network carri… --- _[View the full topic](https://community.braxtech.net/t/cannot-send-pics-nor-videos/2941)._