My phone is in a return to sender status and I cannot get any help here or anywhere to get it back in the delivery to my address status. Someone who can do something please respond to me and help me get this phone.
Hello there.
Your tracking number shows that the delivery has failed after a few unsuccessful attempts. This could be because of a wrong address or wrong contact details. We will email you with details on the next steps to get your product reshipped.
The address that was given originally is correct and used by all the delivery services including Amazon, ups, usps.
[address]
When i talked to the delivery companies man he assured me they would deliver the phone whether anyone was there or not. They never went to the address.
Hello we will check and email you within today. I’ve edited out your delivery details since this forum is public.
Please,
What is the news on my phone. I haven’t heard anything in more than a week.
Hello, apologies for our delay with this. We’ve reshipped your order, this time from our US warehouse using UPS express service. You will get notified with the new tracking number shortly. We’ve also refunded the amount you’ve previously paid for shipping.
Good. Delivery successful.
New topic please. I am now going to have to have the phone forwarded to me as I am no longer at the delivery address so won’t get it in my hands for a while yet. Can I put any SIM into the phone or is it limited to an esim or Braxesim or what choices do I have?
Great to hear!
BraX3 supports both eSIM and a physical SIM. You can have 2 SIM profiles active simultaneously. You can choose any carrier as long as it’s compatible with the BraX3. You can check compatibility in our carrier checker accessible via this link (click on Carrier in the header)
Gotcha Thank you