I am still on iodeOS version 6.6-20250803
Sound in apps used to work fine but now all apps are mute. System sounds such as ring tone, alarm, etc. work but no sound from apps such as VLC or a browser.
In Settings/Sound & vibration there is an option called “Audio will play on” “This device”. When I tap “this device” I get a speaker icon that is crossed out with “This phone” next to it. I can tap the speaker icon and it changes to an unmuted icon and I can use the slider to set the volume. However, apps still are mute and when I access this setting again, the speaker icon shows muted.
In fact I can just sit on that setting and go back and forth between unmuting and when I tap “this device” it shows muted again. I cannot get it to unmute!
Does anyone have any idea? I haven’t updated the OS and I don’t know of any global settings I may have changed.
In VLC, for example, the physical audio up/down button on the side of the phone will go between 0 (mute) and 7, but no higher. No sound comes from the speaker. The audio track is selected. I have rebooted the phone.
Have you pressed the volume button on the side, then when the volume bar appears tapped the arrow at the bottom to expand it out so you can see all 4 volume controls? And then made sure they are all above 0?
If not, the un-mute-ing probably does nothing because the volume might be set to 0 anyway (if that is indeed the state of the volume control)….
Otherwise I’d suggest you do update to the latest version (or at least 6.8) - there’s been a lot of fixes, plus the update may reset your volume controls back to default if they are in a weird state. So you have nothing to lose by not doing it…
Thanks for your suggestions.
I had not noticed the little arrow at the bottom of the volume slider that appears when the physical volume on the side of the phone is pressed. The second from the left volume slider that appeared was muted. At first I couldn’t getting it unmuted to “stick”. I had never pressed the mute/vibrate buttons that appear at the top of the volume slider either. Somehow buy stepping through those and unmuting that second slider at the bottom and then manipulating the setting for the “this device” in the settings menu that I mentioned I was eventually able to get that last setting to stay unmuted. I set the related volume slider to 100% and now all sounds work the way they are supposed to. THANK YOU!
As far as upgrading the OS is concerned, my default is to don’t fix it if its not broke. Until they get the Wi-Fi fixed or I need some other feature that’s in an update I prefer to leave a stable system as is. I worked in IT for my career and sometimes the potential problems that can be introduced from unneeded updates can be more trouble than it is worth. In fact, major companies will roll out updates in a test environment to verify stability before risking pushing them to the entire enterprise.