Brax 3 order has “failed delivery” as status on the delivery companies tracker. I spoke to them. They did not “like” my address or could not find it and made no attempts to actually deliver the phone they are returning it to somewhere. I want the phone
Go look at the tracking websites directly if you haven’t, usually you can see more and who to contact. Mine came pretty quick but all foreign carriers and the guy that came was in a normal car.
Thanks for writing. This whole experience feels like being alone in the wilderness.
I followed the website daily. Finally there was an "attempted"delivery that “failed”. I called them, repeatedly, until talking to them. They looked at Hoogle maps while I was on the phone. We together confirmed the error in their location for my address on the map. (BTW they never actually physically attempted delivery, merely looked at the map and determined that the incorrect location was not a logical place to deliver too and called it a “failed attempt”). Anyhoo, we agreed that the contact person had the correct location of my physical address and that they would attempt delivery in 3 or 4 more days. The website never had any other information re: the delivery until two days ago when the delivery “failed” again and a return to shipper was initiated by the delivery company. My address is a USPS address used daily by them and FedEx and Amazon and UPS. Yes it is a little unusual, but it is not wildly unique. I asked the delivery contact person to assure me that they would “deliver the phone whether any one was there or not”, he assured me they would. I doubt that there was an actual attempt. It seems as if the phone is headed back to California. So, what to do?
Can you get it delivered to work or a friends house maybe? I ask at work and when I get anything important, I can have it sent there as long as I let them know.
I am sure you have but reach out to Brax before it gets returned or lost or they claim to deliver it to somewhere??? or who knows.
Yessir, I have reached out to every one and place I can think of and find. The deliverer says it is “fullfilled” “returned”. I have asked Rob, Plamen, the forum at Braxme and here. No one seems to be actually part of the selling of the device has responded at all. The delivery people are non-native engllsh speakers and they assured me they would deliver it. They did not.