Email us at [email protected] to process the replacement.
If you’re in the EU or Canada, your replacement will get shipped within the next 2 business days.
If you’re in the US or Rest of World, we can replace the phone when we finish restocking the BraX3 in the US warehouse we use to fulfill orders in those regions.
I’ve opened this thread to share more updates on the status of restocking: The wait is over. BraX3 starts shipping!