Although I am very satisfied with the Brax 3 mobile, there is one frustrating issue. When I receive a call, the phone often does not ring. This appears to be caused by at least two separate problems:
Even though I never use Do Not Disturb, the ringtone volume is randomly set to silent.
Even more strangely, sometimes calls do not connect at all and callers are automatically sent to my voicemail. Restarting the device temporarily resolves the issue, but it eventually returns.
This is extremely inconvenient when people are trying to reach me.
Aside from this problem, I am very happy with the Brax 3. I was concerned that switching from Google Android would be a major adjustment, but it turned out to be much easier than expected.
Does anyone have a solution to this issue? If it has already been discussed elsewhere, please feel free to point me to the relevant thread.
Did some quick searching and think I saw it might be related to iodeOS 7, maybe? But I don’t know honestly. I too am new to Android so take what I found below with a grain of salt.
Disable all forms of call forwarding
Go to Settings > Network & Internet > SIMs > [Your Carrier] > Advanced > Call Settings > Call Forwarding
Ensure all options (Always, When Busy, Unreachable, etc.) are turned OFF
Alternatively, dial *73 (U.S. carriers like T-Mobile) to disable conditional call forwarding at the network level
Turn off Wi-Fi calling
Navigate to Settings > Network & Internet > Internet > [Your SIM] > Gear Icon > Calling > Wi-Fi Calling
Set to Off
Note: Multiple users reported that Wi-Fi calling can cause handoff failures, leading to calls going straight to voicemail, especially after reboot
Check for silent mode or volume reset bugs
Open Settings > Sound & Vibration
Manually set Ringtone Volume to maximum
Disable “Change with Buttons” (if present) to prevent accidental muting
Test by having someone call you immediately after setting
Clear phone app cache and data
Go to Settings > Apps > See All Apps > Phone > Storage & Cache
Tap Clear Cache, then Clear Data
Restart the phone
Verify DND and Focus modes are truly off
Open Settings > Sound & Vibration > Do Not Disturb
Ensure it’s disabled and no schedule is active
Swipe down Control Center and confirm the Focus icon is not active
Check blocked numbers and call rejection
In Phone app > Settings > Blocked Numbers
Remove any contacts or numbers that may have been auto-blocked
Disable Silence Unknown Callers if enabled
Test with airplane mode toggle
Turn on Airplane Mode for 30 seconds
Turn it off, wait for network re-registration
This forces the modem to reconnect and can resolve temporary carrier registration issues
I wanted to take a moment to thank you for the thorough research you’ve conducted. I will now take the time to explore all the options you’ve highlighted and perform a careful evaluation. I will keep you updated as I move forward with the evaluation.