It’s interesting to hear what other people’s priorities are in a phone. Some of them I agree with, the others I wasn’t even aware of, so now I can appreciate those, too, in the Brax3.
Thank you for the great instructions, super easy to follow! So, step 1 revealed that the phone had reverted to 5G already [due to the clicking on the “Reset to default” that I mentioned above in step #6 (or was it #7?)?] Then steps 2 and 3 went well; other than changing only the time zone, and skipping the wifi, restoring of the apps, and the fingerprint set up, I accepted all the default selections. So far so good. . . . But then came step 4 . . . and I ended up getting the exact same message: “Access Point Name settings are not available for this user.” Darn! And now when I go back and turn on my phone from it’s been idling a bit, I see a notification from microG Services saying: “Configuration required. To continue using online location services, you need to select a location data service.” I don’t even know what that would be.
@Beginner microG and location services are secondary things that need to be setup but cannot work anyway without an internet connection. I think you should ignore those errors until the following more important things can be done in the following order:
Getting the APN settings fixed.
Getting internet access working through Tello (preferably via 5G, but if not, via LTE or 4G)
Getting the Iode OS 6.9 update completed over the Tello internet connection
Getting Wifi set up and working, and thus internet access via Wifi
Are you able to make phone calls right now? or send / receive text messages?
Do you have any means of taking a photo of your phone screen when it is displaying the “Access Point Name settings are not available for this user.” and posting it here?
At least tell me this: While on that screen, do you see a + sign and three vertically arranged dots in the top-right corner of the screen?
OK. I get what you’re saying in the first half of this last note (though I don’t yet know how). But responding to your questions:
Just checked, thumbs up, yes on both the calling and texting, both sending and receiving.
I did take a photo with my Canon camera of the bad APN screen. But I’m not into social media (either)–this is actually my first time posting on a social forum, so I ‘m not sure how to include a photo into this post. . . . Oh, I do see an Upload button above my text here, in the bar of icons within this text box . . . is that what I’m supposed to use? I also managed to take a screenshot of that screen, but I guess I won’t be able to send that from my phone.
But yes, I do see a + sign and the three dots as you described. Will you still need the photo of the APN screen?
Hopefully it works right away. I vaguely remember someone saying that sometimes you might have wait up to 24 hours before it works. It worked right away for me anyway.
(Obviously I am assuming that you have a good 5G reception where you are. If this does not work with 5G, at least give it 24 hours. The next step is to switch to LTE but wait until the next day to give 5G a chance)
OK . . . up until step 7 . . . to which I got a weird figure, made up of various punctuation marks, depicting what looks like the upper half of a person with his shoulders/hands up in the air . . . ? What’s that all about? Is that what’s supposed to happen? What do you mean by “hopefully it works” . . . what’s it supposed to do? How will I know “it worked”?
I think we have 5G, but I’ll have to verify that with my son (he’s more up on that than I am). Or Is there a way I can check/find that out by myself?
ok give it a day. If you happen to go to a major shopping mall or such with your phone, check it there too. If it works there but not at home, maybe 5G reception at home is not great. At that point you can switch the preferred network type to LTE and try again. You don’t have to repeat any of the other steps, or reset the phone or anything. Your APN should be set correctly now. (You can always verify the APN settings if you want, to double-check against my post above)
Yes, the APN screen says: “Tello, wholesale,” so that’s what we want, right?
So tomorrow I’ll go to a mall or somewhere. And just try to access the internet there, too? Is that what you mean by “checking it there too”? And with fast.com specifically?
I just re-did all the previous 7 steps. Unfortunately, the “dreaded screen” came up immediately this time.
Yes, that is exactly what I meant. It doesn’t have be fast.com. Any website you are familiar with is fine. I like fast.com because when the internet works, fast.com tells you your internet speed.
Also, if you click on Tello, wholesale, all the current APN settings will be visible, and you can verify that you didn’t make any mistakes entering them by comparing them to my APN settings post above.
Its fine that you repeated the steps; I am just saying the simply repeating the steps would just waste your time, it doesn’t harm anything.
The library might be a good place. Depends on where the library is located. If it is near major roads or population centers, then it is more likely to have 5G service.
You are welcome. Keep me posted. In a couple of days, if 5G simply does not work, you can try switching to LTE, to see if that helps. After that, if internet still does not work, then I am all out of ideas.
I still don’t comprehend all this techy stuff, but regarding the 5G, since I live in a city with a 100,000+ population, shouldn’t we have 5G everywhere? Nevertheless, I went to the library, which is downtown. Unfortunately, I couldn’t get onto the internet there either. While there, I did see that the library’s free wifi access showed up on my screen, but I was leery of actually connecting to it for fear of any hackers lurking around on the public service, as was mentioned in its initial warning screen.
I talked to my son, who is an IT manager, and he said we have 5G everywhere in our city; it’s just a question of whether my phone is capable of handling it, which I told him that (based on your and my conversations here) it appears to be. I haven’t asked him if he could help me with my phone yet, because he’s usually pretty busy and I didn’t want to add to his burden, but he did say that he will take a look at it. So then maybe he can think of some other solutions to try.
. . . So, I guess there’s nothing more for you and I to try here anymore. But I really do appreciate all your hard work in trying to help a newbie like me! Your instructions were very clear and easy to follow. Thank you very much! Sorry we couldn’t make more progress. I’m not sure what my next step should be with my phone now . . . but we’ll see maybe what my son can come up with. So with this, I guess our correspondence can now come to an end.
5G is not everywhere. Depending on the number of people watching videos you will have a fast connection or not.
Thing is, 5G relays have many antennas (as 4g etc.). But every phone actively talking (means a user watching a video) will use one antenna (literally). It is the same on wifi - it is also called the broadcast domain issue on wireless networks. All users sharing the same band will be downgraded in speed to the slowest common denominator, and then the switching speed of the Access-point/relay will determin how fast it can switch from one user to the other and this will play a role in the interactivity/rtt etc.
For the old “farts” in here, it is like connecting your phone to a hub with many clients (ask an AI to explain the difference, in simple terms, between a network HUB and a network SWITCH).
That is why I tend to put slow devices like IOT on a 2.4 GHz band, faster devices on 5Ghz, and connect all AP’s at home (one per floor) to a cat6 connected 1Gbps switch (because 10Gbps switches are too darn expensive still)
In short, with any WiFi/GSM you have to share the band/channel with others.
And many relays are not yet upgraded to 5G. In my village (I admit, exceptionnal) where there are only 30people with the next village at 12Km, we only have 4g, but we have 8Gbps fiber to the home
OK, thank you for the explanation. Naive little me probably didn’t explain my situation to my son properly. He said he’d need to take a look at it. I don’t know what my next step should be with this phone.
This is a very minor tidbit in this thread, regarding the 1969-12-31 date you were seeing for the “Last checked” date.
It seems the “date last checked” value was unset, and the process reading it treated that unset value as zero.
The unix (& thus linux) time is measured as the number of seconds since 1970-01-01 UTC. For folks west of UTC (e.g. the Americas), your device will subtract a few hours (e.g. New York is 5 hours behind) for the timezone offset, which means a zero time in UTC will show up as December 31st.
