Sms/mms pictures and vids

just found that I cannot send pictures through the default “Messages” app. I have combed through all the settings and cannot figure out why. Any help would be greatly appreciated. I have also looked at other posts that are similar to no avail.

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@jantinzi Who do you get your cell service from? APN settings tend to be specific to each operator. Try doing a search for APN on this forum.

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I am with tm. I went through the settings and they match. Also verified that I was able to send pics the first week I had the phone. [had it 5 weeks]. I have not needed to send a pic until today from that first week.

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You weren’t on Apple previously were you and forgot to deregister iMessage & FaceTime? Just chucking it out there as one of the common causes of these types of issues…

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nope…never an apple person. It was working and now it is not. text messaging works fine. receiving mms works fine…just can no longer send mms. It is not a huge deal breaker for me as I am more and more utilizing signal [which works flawlessly]. still have some family that are holdouts and mms is kinda important for them. Will figure it out eventually.

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:+1: Cool. Just thought I’d mention it just in case… :slightly_smiling_face:

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@jantinzi There are a couple of posts that talk about similar issues. I am not saying they necessarily have solutions for your specific situation, but if you read through them, you might find some useful clues:

https://community.braxtech.net/t/sms-works-fine-mms-not-so-much-on-t-mobile/1446

https://community.braxtech.net/t/text-and-mms-not-working-sim-issue/1979

Just to confirm, you are directly with T-Mobile, and not an MVNO that uses T-Mobile as their carrier, correct?
Also, can you post a screenshot of your APN settings, please?

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this PERFECTLY describes me as well.
text & receiving mms works but I can NOT SEND a VIDEO of, for example, my baby’s to grandma who is a normie on the messaging app. I switched from PureTalk to Metro(t-mobile) thinking it would solve. It did not. But my rate is now $26… so I’m staying. I have finally got my mom to switch to Signal. (holding grandbaby pics hostage until she downloaded, LOL) But my wife is still annoyed and hanging onto imessage. LOL

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Have you reached out to your telco and ask to see if they can identify an issue? They usually have access to logs for sms/mms and should be able to easily identify the problem.

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