Phone has been pretty good so far. Lately though my text messages, like those sending a code to log in do not come in at all. Some logins allow you to use a phone, and when I use that suddenly these queued? messages roll in.
I’m on T-mobile, but haven’t told them about the Brax3. Using the default messaging app.
Try this app for messages and tell us, QUIK SMS | F-Droid - Free and Open Source Android App Repository
Hi @gina not sure what you mean by the latter? BraX3 with iodéOS doesnt use logins per se, so if being logged into an app on the phone suddenly triggers the SMS messages from the app’s server then its not the phone at fault thats more likely something with that server/app or your telco.
Possibly also your APN settings aren’t correct for your telco?
Just downloaded and tested (from Google voice as the initial sender). No quick response
Will see if anyone else texts soon.
Thanks for this option!
Right, that was confusing. If I’m allowed to receive a phone call instead of just text, the messages roll in en masse after I receive the call. The call is immediate.
As to the APN, installing a SIM is supposed to set that up for me right? It has been working for months and recently had this behavior.
I found the APNs setting on the Brax and it is set to fast.t-mobile.com.
I could put the SIM back in my old phone and see what happens, or would that ruin everything?
After updating to iodéOS 7 many users had to reset their APNs even if it was correct by deleting it and adding a new one.
We know that there is a problem with the native SMS app so you have to try another app like QKSMS or even Google Messages though the last one would probably send your contacts to Google.
That definitely sounds lke a garbled APN confg I suspect. Wont be the phone or iodéOS directly. As @george says you need to delete the existing APN and reenter it from scratch… (Make sure you know what to enter before deleting the existing one).
Unfortunately no, it seems, on a degoogled privacy phone/OS. While it does do so on Apple iOS and Android mainstream phones fine many users of alternate privacy phones have had issues with it not copying/loading correctly, or at all.
Having said that its not all users’ experience, so for some people its fine. Likely either telco/carrier related or privacy permissions on the system, or when its installed (e.g. i added my SIM after I had been using the phone for 2 weeks and set it all up, not when I first got it before I turned it on for the very first time, etc). So its just a bit hit or miss - don’t assume its done so successfully without verifying it.
My Brax 3 has the SAME issue 2FA codes NOT arriving! Worked fine for months (default SMS). I TOO am with T-Mobile in SoCal. It started on Friday 1/23/26. NOT only this problem people try to call and no ring. Goes straight to Voice mail. The only way to get these codes is rebooting the phone and that’s a PAIN!! I thought the Iode 7.1 update would help but no change. Oh, about the same time sending text msgs don’t send and need to retry. Get error message code 1. anyone know what code 1 is?
I tried checking the APN but now when going to Networks & Internet > SIMs > goes to Connect to mobile network by downloading an eSIM, “your device supports eSIMs. To connect to mobile network, download your eSIM issued by a carrier, or insert a physical SIM. Skip or Download eSIM. what do I do to check APN??
I STILL have the “Sleeping issue” you can swipe the screen all you want and wont wake up but eventually wakes. I’ve been so busy for months and fear to do a Factory Reset having too much data to risk. This issue has gotten worse.
AS LAST RESORT went back to MY GOOGLE ANDROID and everything works. Calls come in and texts with codes arrive flawlessly. Unsure which direction to take at this time.
Gina did you find a fix? or anyone else experiencing these malfunctions finding a fix? TIA!
Wait for 7.2 update in some days but factory reset should be always ready to be deployed. Don’t keep data in the phone, you can lose it any time. Always copy them to desktop or some online storage and keep only the essential for your daily activities on the phone.
No difference with Quik unfortunately.
I do recall that text messages were working at some point. Did an update change my settings? Because I didnt.
I have no Idea what to put in those fields.I can wait for another update maybe.
@Steve577 this sounds again like an APN issue - your problem is the phone’s not communicating reliably with the Telco, it needs the right settings from the telco in the APN values, but even if they are right it seems when iodéOS updated to 7.x for some people it corrupted the APN record somehow - so it looks right but still isn’t working. Seems to principally affected people in the USA with providers like T-Mobile from what I have seen from other affected people’s comments in other threads. The fix is to delete the APN and recreate the exact same one from scratch (see my instructions for Gina at bottom of this reply).
At face value that is telling me You haven’t even got a SIM installed @Steve577 ? Should you have a physical SIM or an eSiIM?
If Physical power off the phone and remove the SIM and then reinsert it to make sure it’s in properly. Restart the phone.
If an eSIM maybe it’s been deleted or corrupted.
Also, can you go to Settings > Network and Internet and then screen shot that and show us what it shows… You should see the name of your provider in small text under the SIMs entry in large text, if there is nothing directly under the word “SIMs” on that screen you have no SIM…
That’s not a ‘thing’ @Steve577 on BraX3. There is no 'swiping the screen to wake it; nor tapping the screen. You need to either: (a) activate lift to wake in settings, then raising the phone wakes the screen, or (b) lightly press the power button to wake.
Unfortunately another update won’t fix your APN issue @gina - if that is the issue. Only you can fix it - its definitely worth trying and is fairly simple if you are careful.
@gina if you are comfortable to do so try this:
(P.S. but also don’t do it at a time the phone is critical to you, just in case - e.g. you are expecting an urgent call or are somewhere the phone is your only means to call for help or such… Do when you are at home or similar and have nothing happening and can take your time.)
Settings > Network and Internet > SIMs > [your telco SIM] > Access Point Names > [The Selected Access Point Name (with radio button selected)Note there will be other APNs listed on that screen 3-4 maybe even 5. You want the currently selected one on the assumption that’s the right one that you have always been using.
You will see all the settings - take a screen shot of everything - make sure you scroll down and get a pic of everything.
Double check you have the images and have a record of everything.
In the APN where you were above (step 2) tap the 3 dots and choose delete APN - confirm if necessary…
Then you should be back at Settings > Network and Internet > SIMs > [your telco SIM] > Access Point Names and you will no longer see that APN.
Now click the + button and create a new APN and copy everything exactly as it was in the screen shots - some fields may be blank so don’t worry about them - only populate the ones you need to from the screenshot(s). Save the APN.
Finally back at Settings > Network and Internet > SIMs > [your telco SIM] > Access Point Names you will now see your new APN - make sure the radio button is selected.
Exit Settings, Restart your phone (from the power button menu) then once restarted test to see if that helped with your issue.
This should fix the issue if it’s just the iodéOS 7.x update corruption of APN issue.
If this doesn’t work then the next step is to go to your Telco’s website, or call their help desk, and double check the values in the APN you copied and created are actually the correct ones. Or if you have another APN you can select under the SIM (radio button) that you should actually be using.
Thanks Mycenius for the speedy observation and comments!! #1) my bad, My SIM card was in my Google Android and reason I couldn’t access the APN, duh!! The APN is correct: T-Mobile US/fast.t-mobile.com I just tested by calling my Brax3 from another phone and it worked. I triggered a 2FA text and it arrived. The problem is that future calls MAY go without a ring and go straight to vm and inbound text may not arrive until I reboot the phone. The failure is inconsistent. It works some of the time. After a couple days of frustration I just switched to something that works. The FAILED inbound calls and text PROBLEM just started, Friday 1/23/26.
I just tried calling again from an another phone and it failed once again. this time you’d hear a nano-second of a ring and went to vm. Switched the SIM back to the Android and works. Just wished my Brax would work again. 
The “sleep mode” was the wrong description. What I meant to say was the screen FREEZES no matter which way of swiping the screen or tapping the back button , round button, square all at the bottom. It eventually unfreezes but that is NOT how it should work. I already reported this problem several months ago here in the community and Plamen suggested I get an exchange.. I just haven’t had time nor want to do a factory reset.
Gina - Good Luck! I know how you feel.
Hi @Steve577 , thats not sufficient. If you have upgraded to iodéOS 7.x then checking the apn doesn’t necessarily ensure you don’t have the issue. You should delete it and recreate it, just to be certain you don’t have the v7 APN bug…
I don’t think taking a physical SIM out and putting it back in the phone is sufficient, I assume the OS remembers the APN info (at the moment the SIM is removed) in its config (and hidden until you reinsert the SIM); rather than deletes the settings and recreates them again when reinserted. Open to being corrected on that by someone more knowledgable on Android and iodéOS than me obviously; BUT in the meantime I strongly suggest you consider doing what I suggested above (to gina), otherwise you will never be able to ruleout the v7 bug as the issue and any other attempts at troubleshooting won’t be starting from a logical point (with that eliminated)…
OK so thats completely different then. There are some obvious steps to do (incl. What plamen and others have told you):
Do you have any old, no longer supported, or unusual apps installed? If so remove them (all if multiple), restart phone, and monitor to see if issue reoccurs… This could all be caused by one bad app misbehaving that you’ve installed - might even be your favourite one.
If it does still continue then you need to try removing more apps, basically remove any that weren’t preinstalled, restart, and monitor… (You can either remove 1 at a time and check after each or remove all)
If issue still continues then I’d check again for anything app wise still installed other than the core default iodé apps (browser, news, updater, phone, messages) and system things. And remove anything else remaining. Otherwise if there is nothing then its step #2 rime.
If any of the above fixes the problem you need to then add back (reinstall) the removed apps one at a time (e.g. one a day) monitoring after each there isn’t the issue reoccuring. If the issue then reappears you know which app is (almost certainly) the cause, i.e. the last one you reinstalled.
Again, thanks for your prompt replies and comments.
Removing the SIM and reinserting it will try to set up the APN again.
The settings are on the internet, both on your provider’s website and on other websites that aggregate the settings for all carriers.
There is a setting to reset the APNs, search “reset options” in the Settings search bar.
Settings > System > Reset options > Reset Mobile Network Settings
There is some problem in iodé and we’ll see what happens after the coming update.
Thanks both George & Mycenius.
Mycenius / george / gina,
Just completed the APN “delete and re-enter”. Fingers crossed this could resolve the inconsistent no ring on incoming calls that go straight to voicemail. And, no inbound texts.
This did NOT resolve the problem. Back to the drawing board.
Note: Re Apps, Installed only 2 outside apps that both worked fine for months before this recent problem. I doubt these 2 are causing the problem. The “frozen screen” issue that started new out of the box may be worth a factory reset BUT inconsistent incoming calls and text is a CRITICAL problem.
Next effort is a factory reset. really hate to do this but I have no choice being this phone is NOT reliable. Question, What about these iode updates. How would i be able to get these from the time of the factory reset??? TIA!
I just gulped and deleted the APN, and created a new one using screenshots.
Did my first test and it worked!
I’ll keep monitoring.
Thank you for a great idea!