Brax3 phones will not connect to WiFi

I have multiple Brax3 devices I am trying to connect to the same wifi AP, I have confirmed other devices are able to connect and I have confirmed the password is correct; but the Brax3 devices keep giving the “check password and try again” error. We have tried setting the AP to 2.4GHz g only, 2.4 GHz n/g/b mixed, 5GHz n/a mixed, all fail with only the Brax3 phones while other devices authenticate correctly and work properly.

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It works out of town, but not at my home or clients,so strange! Edit: we’re at a hotel, so I don’t know the Wi-Fi protocols here at the hotel, nor my client’s.

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What types are your AP at home and client’s AP? I’m using enterprise hardware. Are those 2 normal SoHo routers from the store? If so, the issue may be impacting a braod array of AP types. I wonder if its specific chipsets that its failing with.

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I disabled WPA and was able to connect to an open network on the same AP. So, it’s something to do with the authentication operation in the software.

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Yes, it is related to what wireless security protocols the router is using.

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This issue is being discussed in the Brax3 category under the topic “Can’t access my home wifi with my new Brax”

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New beta with changes to wifi: Can't access my home wifi with my new Brax! - #192 by vincent

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Thank you for this. Sadly, I confirmed this did not fix either of my AP connection issues. I put my details in the main thread. Appreciate your efforts!

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having the exact same issue. mobile data will not connect either. using T-mobile

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contact [email protected]
not having t-mobile data connectivity is not the same issue

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I had problems with security cameras saying the same thing. I found my internet service is only putting out the 2 G signal. I had to buy a WAVELINK signal EXTENDER. This device will bring both signals out. Then i could connect to the 2G signal. Hope This Helps

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Wifi authentication issues solved in latest beta. Here’s the post with the build link, and a post or 2 down I explain more fully the fix.

It will also come as a “stable OTA” update in the near future as well.

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