Can’t access my home wifi with my new Brax! Any help?
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Can you list some details of your WiFi config?
There are some unresolved WiFi issues that have not been disclosed to the public yet.
sure:
metered: detect automatically
Proxy:
None
IP settings DHCP
Privacy: Use randomized MAC
Don’t send device name to network
More about the config of your WiFi
Is it wpa2/3-personal or enterprise?
What kindof router/stack do you use?
There are some WiFi issues with mediatek/iode that have not been resolved, and are a work - in progress.
DDWrt folks have had issues, WPA2/3-enterprise have had issues, and there are no resolutions at this time as far as I have seen.
So you may need to look at your router and reconfigure to get around.
Where do I get this information? it seems very complicated and tedious. I have never reconfigured a router and don’t know how to do it. Shall I return the phone now? What good is the phone without wifi?
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So it sounds like your provider is probably who setup your router/wifi maybe? If so… That info would all be in your router.
I would suggest you contact [email protected] and see if they can assist you, before you ditch the phone. It may just be a slight change you need to make. But they would be the ones to assist.
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Does the phone see the name of your home wifi?
If so, when you try to connect to it, does it ask for the wifi password?
If so, what happens next?
Lets start with the basics. Look at your router. What is the brand and model number on it?
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Yes router name is TP-LINK AC1900 WIRELESS DUAL BAND GIGABIT ROUTER and it is separate from ISP modem. The model number is ARCHER C9 VER 2.0.
Yes phone sees my SSIDs and I have typed my password many times and always get the message " could not connect to wifi network"
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I have seen instances of routers refusing authorization of new devices randomly and restarting the router has helped. Try unplugging the power to your router and restarting it. May want to restart the phone at the same time
I did and still no wifi
Very sorry to hear of your wifi connection issues.
We may come back to you for a bit more detail, but as @xancudo notes there are some unresolved Wifi issues with certain wifi networks. The challenge is only one person on the iodé team has been able to reproduce these wifi connection issues, and they are collecting logs and doing some further debugging with the lead developer. But the lead dev hasn’t been able to re-create the “wifi not connecting issue”. We’ll try to get a more detailed update this week on any progress.
LunarOS (the base that iodéOS is built on top of for the brax3) by itself doesn’t have the wifi connect issue, so it does seem that it is in the software somewhere which means, hopefully, it will eventually be resolved. But it is not possible to give a firm timeline.
What @xancudo was attempting to ask you before about changing the wifi AP config would be done by logging into the AP itself. Typically there is a web interface to manage it, and the IP address for it may be on a sticker on the bottom of the device if you don’t know anything about it.
In the AP settings are where you set your wifi SSID / “network name” and where you would set your wifi password. It is here also that you can see and change the wifi security mode and see if it is WPA 2/3 Personal or WPA 2/3 Enterprise or WEP etc. So getting that input from you may be informative.
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okay I will look into this and supply you with this information. Now I understand. Just give me time because I never did this before.
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Hi @rik
What do you mean only one person has been able to reproduce this bug?
I have persistently given all the details to reproduce it consistently.
They mostly are all in France according to their github identities, they have about 15 associations all around which I gave the name for it to actually get hardware from them to actually be able to reproduce this bug and you are still saying they did not even care about just be curious and actually take up on my clear description path ?
Are you fucking kidding me ?
I have warned @plamen many times this would happen and that the way of them doing things was not the right one. I have warned also the other devs among them the lead dev which were invited on this discourse. And still apparently you don’t care.
So what? you were actually waiting on big enough % of customers affected to do something about it ?
Clearly well done guys.
And now your advice will be what exactly ? To downgrade his encryption key to wpa1 ? Seriously ? Because no reconfiguration besides downgrading the encryption will do the trick. Especially since apparently the team don’t want to acknowledge there is a problem in their triage process nor recognize it should be priority number one with quite a few other connectivity issues, also detected during the beta, since it is a device about connectivity…
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What does AP stand for? I have a web site at the back of the router tplinkwifi.net but it does not open for some reasons. There is a MAC number and a SN number do you want these? So confusing …
Access point => your wifi router or your wifi extender. Depends of what you have as hardware at your home
And no they don’t want these @Nefer
You need to access the internal website of the router.
So
In your case it is a router. A wifi router.
Old generation supporting wpa2 psk as encryption method at best.
I don’t know why they would even suggest wpa3 this thing has not even another mips co cpu module to run the numbers for wpa3 and even less a tpm.
So you need to go to the interface of your router.
I guess you have a laptop or a pc at home connected to it? Wirelessly or wired it does not matter in this case.
I guess also you are not the Linux type of guy so you are under windows or macOS correct ?
Yes it is windows 10 based and the wifi is separate than the modem. The modem is provided by the ISP and the wifi of the modem is disabled. Only my personal wifi works on my very very old phones except the new Brax one which I find strange. It is all wired. The web site does not open. I tried from another browser and it gives the message:
Trying to configure the Router?
It looks like you aren’t connected to your TP-Link network.
To access , your device must be connected to TP-Link Router’s network. Please check your network connection and try again.
I checked all connections and the router is connected to the computer. so I don’t know what to do? I can access my modem configuration but not the router.
@Nefer
first no it is not strange. Iode team have simply demised and despised what I was saying from the beginning and considered the problem as secondary so they never revised their coding about wifi. That s why brax3 is not working under iodeos but well under lunaros.
Sorry I am correcting myself. Just wait a sec.
During that time could you open a terminal ?
Type windows key+ s to open the search in windows and type terminal or command prompt and when you see a black icon press enter
When you have done that you should have a black window opening.
And in such you type ipconfig /all
Copy paste the content of the result here
Here if it is more easy for you to understand at least you have images
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note for later @moderators it would be nice to reinstate the chat option on discourse for every topics. So we don’t have to wire post by post something that could go over to chat first.
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thanks so that gives us a clear vision.
Can you screenshot what you are having when you type in a browser https://192.168.1.1 ?
that’s the adress of your gateway which is also your dhcp server.
Like that we can determine if you are arriving azt your ISP modem or your router and see if there is a conflict of addresses/